Who is responsible for this website?
On this page we will explain what types of data we collect on our website, what we do with that personal data and who is responsible for it.
Responsible for the treatment
Responsible Identity: Ricardo Domínguez Sánchez
Trade name: Textonality.com
Address: C/ Mar Baltic 22, 46901, Torrent, Valencia, Spain.
Activity: Copywriting, Translation and Training
What data is collected on this website?
Identification data: name, surnames.
Contact details: postal address, email, mobile phone number.
Contractual data: data on contractual operations, DNI, products and services purchased, financial operations, payment data.
Browsing data: IP address, device type and identification, browser type, domain through which you access the Website, browsing data, activity on the Website.
On what legal basis are these data processed?
We treat your personal data with the following legal bases:
The execution of a contract with Textonality.com, for contracting services, publishing advertisements and managing the requested services.
The user’s consent in relation to contact, subscription to content and the sending of commercial communications, via mail, cookies or messaging systems.
The legitimate interest of the data controller to protect users of the Textonality.com website from abuse and fraud in the use of our services.
However, and in the case of the Textonality.com newsletter subscription form, your consent as a user will be carried out through the double opt-in system, by which, as a user, you will state your name and email on the form, Sending Textonality.com to the email provided by you an email in which you can confirm your subscription to the email marketing platform.
Until you confirm the subscription, Textonality.com will not have access to the personal data of the USER.
At the same time, we inform users that the purpose of processing the data collected includes: Attention to requests made by users, inclusion in the contact list, provision of services, management of the business relationship, creation of marketing projects, web page design or search engine optimization work (SEO).
The operations, management and technical procedures that are carried out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data, are considered personal data processing.
For what purposes will we treat your data?
1. Collection of basic billing data in contracting services, or the necessary data in case of registration, contracting and free promotions.
Various online services are offered on the web that can request the CUSTOMER or USER the necessary data through forms and/or telephone calls for the provision of the service (name, tax data, email) to prepare the corresponding invoice. All data is encrypted under an SSL (Secure Socket Layer) encryption protocol. However, any data transfer over the Internet carries the risk (albeit minimal) of being intercepted. Textonality.com cannot guarantee that this will not happen, so the risk of sending data of this type is assumed by the person who sends us the data. All information received by Textonality.com is never sold, transferred or rented to other companies.
These data will be kept as long as the business relationship is maintained and after the end of the business relationship they will not be deleted until the interested party requests their deletion through the channels set out in this legal notice. We will save this data to manage the sending of information and provide you with offers of services or products of interest to you.
On this website there are different types of forms in which different types of data will be requested:
Registration Forms: In this case, we request the following personal data: Name, Email, so that you can create an account in our system and give access to its functionalities.
Sales forms: We also process data to manage the purchase of consultancies, training actions, information products and services (web design and branding), including order management, payment and all operations related to contracting the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.
Affiliate registration form: We request affiliate data, including payment data to manage the registration of affiliates and settle the corresponding commissions.
2. Obtain the basic information necessary to be able to adequately answer the questions that are asked of us.
In the forms that are sent through the web and all those forms/questionnaires that are sent through the portal, all the necessary information is requested to be able to assess and evaluate the services that need to be contracted. Likewise, this additional information allows us to offer the most appropriate answers to meet your needs. We also collect information related to the content of the projects or services that we have to carry out for the client, either via mail or through personalized forms by client and project.
These data will be kept for the duration of the business relationship and will be deleted after a period of 5 years. They will be saved to resolve any incident after the end of the contract.
On this website there are different types of forms in which different types of data will be requested:
Contact form: There is also a contact form for questions, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web.
Forms about the business: There are forms where we request more detailed information about the client’s company (branding, business strategy, design, competition, ideal client, etc.), in order to carry out and execute the services correctly. These forms are private and the client can receive a copy of the information filled out.
3. Know the visits our website receives.
Textonality.com uses data analysis platforms such as Google Analytics (and partners), which controls the general data of visitors to this website, such as most viewed pages, countries of origin of visitors and the like. The purpose of these statistics is to offer Textonality.com an overview of the website and its evolution, always at a general level, so specific user visits are not controlled. The data is saved indefinitely to be able to compare data with previous dates. In no case personal data is stored.
4. Send Newsletters, free of charge and distributed by e-mail.
If you, as a user, request information for the contracting of our services, if you subscribe to our newsletters, you are expressly authorizing us that in our email marketing system we can label your preferences in an automated way to be able to offer you and send you relevant and interesting content. If you subscribe to our newsletters, you authorize us to send you emails with news, offers and discounts.
In the case of freebies and courses via mail, you will have the opportunity to select if you only want to receive the course or freebie in question or subscribe to the newsletter to receive future resources, our posts and to be notified of news, offers and promotions.
The data and the actions they carry out will be stored as long as you decide to be subscribed. At the moment that you, as a user, decide to stop continuing to subscribe, you can unsubscribe through any of the emails you have received and all the data that has been stored up to that moment will be automatically deleted.
This information is received by Textonality.com and is never sold, transferred or rented to other companies. In all cases, the exercise of the rights of access, cancellation, rectification, opposition of the user, to your personal data that are part of our file is guaranteed, if desired.
In the event that you want to delete all your data (not only the data obtained through the newsletter) you must write only and provide documentation that proves your identity (DNI) to Calle Mar Baltic 22, 64901, Torrent, Valencia, Spain , including name and surname of the user, request for the application, address and supporting data.
The publication of testimonials or opinions about the services that Textonality.com offers, are made with the purpose of helping other users. The data collected will be kept when there is a mutual interest. The only personal data that will be published will be your name, photograph, name of your website and URL address.
These data are collected through a specific form for this purpose, in the case of publication of testimonials on social networks, they will be collected from private conversations through mail or social networks, always with the prior consent of the user in question.
Time of conservation of personal data
Customer Data: The retention period of personal data will vary depending on the service you contract. In any case, it will be the minimum necessary, and may be maintained until:
– 4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…).
– 5 years: Art. 1964 of the Civil Code (personal actions without special term).
– 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).
– 10 years: Art. 25 of the Law on Prevention of Money Laundering and Financing of Terrorism.
Subscriber data: From when the user subscribes until they unsubscribe.
Marketing or behavior data: In the case of Google Analytics, the data will be kept for a maximum period of 2 years, the rest of the data that is saved is anonymous and is kept longer according to Google’s conditions. In the case of Facebook and Instagram, behavioral data is not stored for more than 1 year. And in the case of Smartlook behavior recordings, it will be kept for a maximum of 1 month.
Data of potential clients: the data will be kept in any case during the validity of the established commercial relationship and, once concluded, two years, unless the user requests its deletion first.
What are your rights regarding the use of your data?
Anyone has the right to obtain confirmation as to whether Textonality.com is processing personal data that concerns them or not.
Interested persons have the right to:
- Request access to personal data relating to the interested party.
- Request its rectification or deletion.
- Request your cancellation.
- Request the limitation of your treatment.
- Oppose the treatment.
- Request data portability.
If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In the event that you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website: https://www.aepd.es/es
To exercise these rights, you can write to firstname.lastname@example.org.
There is a form for the exercise of your rights, which you can request by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
These forms must be signed electronically or be accompanied by a photocopy of the DNI.
If someone represents you, you must attach a copy of your ID, or it must be signed with your electronic signature.
The forms can be sent by mail to the address of the person in charge that appears at the beginning of this text.